Questions

Shipping and delivery

How much is shipping?

Standard shipping is free to the US, Canada and Australia, with no minimum. In the US and Canada you can choose faster shipping at checkout for a small fee.

How long does delivery take?

Orders usually leave within one business day, from a warehouse in your own country. Delivery usually takes 3 to 5 days in the US, 4 to 9 days in Canada and 5 to 7 days in Australia. Each product page shows the expected dates for your country.

Will I pay customs or import duties?

No. Your order ships from inside your country, so there are no customs fees or import duties. Any sales tax is shown at checkout before you pay.

Returns and warranty

Can I return a clock?

Yes. Return it within 30 days of delivery for a full refund, and return shipping is on us. Email support@driini.com with your order number to start. Returns

What does the warranty cover?

Every Driini clock has a 2-year warranty against defects in materials and workmanship, from the day it's delivered. Warranty

The clocks

Do the clocks tick?

Horizon, Ascent and both pendulum clocks have silent movements with no tick. Pinewood and Polyresin have quiet movements. The Digital House and Bamboo Ring are digital.

Are batteries included?

No. Most of our analog clocks take one AA battery; the two pendulum clocks take two. The Digital House and Bamboo Ring plug in, and their cable and adapter are in the box.

Is hanging hardware included?

Wall clocks hang on one screw or hook, which isn't included. The Bamboo Ring comes with its own screws and drywall anchors.

Which clock should I choose?

Our clock guide puts every design side by side: size, where it goes, movement and power. Find your clock

Ordering

Do you have a discount for more than one clock?

Yes, any Driini clocks mix: 2 clocks save 10%, 3 save 15%, 4 save 20% and 5 or more save 25%. It's applied automatically in your cart, with no code needed.

How can I pay?

Checkout shows every payment method available in your country before you pay.

How do I reach you?

Email support@driini.com.